Support Options

Have a question?

Technical support via email is free of charge, even before you have purchased a product.

When you contact Structured Solutions:

• Include as much information as possible in your email, including the full text of any error messages that are displayed.
• Please make sure that your email system does not block emails from structured-solutions.net.

How to contact Structured Solutions:

• Send an email to support@structured-solutions.net.

Structured Solutions is a part-time sole proprietorship. Phone support is not possible under any circumstance. Email responses may take up to a week when the sole proprietor is traveling.

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